info@hidden-adriatic.com<\/a>.<\/p>\nDes conditions d\u2019annulation sp\u00e9cifiques peuvent \u00eatre indiqu\u00e9es dans l\u2019offre individuelle, la confirmation de r\u00e9servation, la facture pro forma ou les documents de voyage. Lorsque de telles conditions sp\u00e9cifiques existent, elles pr\u00e9valent pour l\u2019arrangement concern\u00e9.<\/p>\n
Remboursements<\/h2>\n
Les remboursements peuvent \u00eatre possibles lorsque l\u2019offre individuelle, les conditions des fournisseurs et le droit applicable le permettent.<\/p>\n
Les remboursements peuvent ne pas \u00eatre disponibles, ou n\u2019\u00eatre disponibles que partiellement, pour les co\u00fbts de fournisseurs non remboursables, les services d\u00e9j\u00e0 ex\u00e9cut\u00e9s, le travail de planification, les acomptes, les co\u00fbts administratifs, l\u2019h\u00e9bergement, le transport, les services de guide, les billets d\u2019entr\u00e9e, les exp\u00e9riences ou autres services d\u00e9j\u00e0 r\u00e9serv\u00e9s, pay\u00e9s ou ex\u00e9cut\u00e9s.<\/p>\n
Lorsqu\u2019un remboursement d\u2019un paiement par carte est approuv\u00e9, il sera g\u00e9n\u00e9ralement effectu\u00e9 sur la m\u00eame carte ou par le m\u00eame canal de paiement que celui utilis\u00e9 pour le paiement initial, lorsque cela est techniquement et contractuellement possible.<\/p>\n
Les remboursements approuv\u00e9s seront trait\u00e9s dans un d\u00e9lai de 30 jours \u00e0 compter de l\u2019approbation du remboursement, sauf si un autre d\u00e9lai est indiqu\u00e9 dans l\u2019offre individuelle ou exig\u00e9 par la loi applicable.<\/p>\n
Les clients sont invit\u00e9s \u00e0 examiner les conditions d\u2019annulation et de remboursement indiqu\u00e9es dans leur offre individuelle avant d\u2019effectuer le paiement.<\/p>\n","protected":false},"excerpt":{"rendered":"
R\u00e9clamations Les clients peuvent soumettre leurs r\u00e9clamations par e-mail \u00e0 : info@hidden-adriatic.com La r\u00e9clamation doit comprendre le nom complet du client, ses coordonn\u00e9es, la r\u00e9f\u00e9rence de r\u00e9servation ou de paiement, la date du service, la description du probl\u00e8me et tous documents, photographies ou correspondances justificatifs pertinents. Hidden Adriatic examinera la r\u00e9clamation et r\u00e9pondra dans un […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-979","page","type-page","status-publish","hentry"],"yoast_head":"\n
R\u00e9clamations, annulations et remboursements - Hidden Adriatic<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hidden-adriatic.com\/fr\/reclamations-annulations-et-remboursements\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e9clamations, annulations et remboursements - Hidden Adriatic\" \/>\n<meta property=\"og:description\" content=\"R\u00e9clamations Les clients peuvent soumettre leurs r\u00e9clamations par e-mail \u00e0 : info@hidden-adriatic.com La r\u00e9clamation doit comprendre le nom complet du client, ses coordonn\u00e9es, la r\u00e9f\u00e9rence de r\u00e9servation ou de paiement, la date du service, la description du probl\u00e8me et tous documents, photographies ou correspondances justificatifs pertinents. 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